How to create a refund case?

1.) Requesting a refund Pairstay is simple. Refer to the email confirmation that you received from Instamojo upon your successful purchase. Click on Request a Refund to raise a request for a refund.


2.) Once you create a case you can monitor the status of the same/add comments in your Instamojo buyer dashboard under the Resolution Center tab.

3.) It will take 5-7 working days for the refund to reflect in the original mode of payment


1.) We offer full refund of the payment for cancellations made 24 hours or more prior to check-in time.

2.) For cancellations less than 24 hours before check–in time, there will be no refunds.

3.) In case of no shows or not liking the service after availing them/ checking in, there will be no refunds.